Welcome to FleetSync.
This Privacy Policy explains how FleetSync (“we”, “our”, or “us”) collects, uses, stores, and protects user information when using our mobile application and related services.

By using FleetSync, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

FleetSync may collect the following types of information:

a. Location Information

FleetSync collects device location data to support vehicle and driver tracking features, including:

• Real-time vehicle tracking
• Driver activity monitoring
• Fuel usage tracking
• Route history and trip reports
• Operational fleet monitoring

Location access may include:

• Precise GPS location (ACCESS_FINE_LOCATION)
• Approximate location (ACCESS_COARSE_LOCATION)

Location data may be collected while the application is in use.

b. Camera Access

FleetSync may request access to the device camera to:

• Capture vehicle photos
• Upload fuel receipt images
• Document incidents or reports
• Scan documents or QR codes (if applicable)

Images are only accessed when users actively use camera-related features.

c. Storage Access

FleetSync may access device storage to:

• Upload images or documents
• Save downloaded reports or files
• Store temporary application data

This may involve:

• Reading external storage (READ_EXTERNAL_STORAGE)

FleetSync does not access unrelated personal files.

d. Internet and Network Information

FleetSync uses internet and network access to:

• Synchronize fleet data
• Send and receive real-time tracking information
• Connect with cloud servers
• Deliver notifications and updates

Permissions used:

• INTERNET
• ACCESS_NETWORK_STATE
• ACCESS_WIFI_STATE

e. Notifications

FleetSync may send notifications related to:

• Vehicle alerts
• Driver activity
• Fuel events
• Operational updates
• System announcements

Permission used:

• POST_NOTIFICATIONS

Users may disable notifications through device settings.

2. How We Use Information

We use collected information to:

• Provide fleet management services
• Monitor and manage vehicles
• Generate operational reports
• Improve application performance
• Maintain security and prevent misuse
• Provide customer support
• Improve user experience

3. Data Sharing

FleetSync does not sell personal information to third parties.

We may share information with:

• Authorized company administrators
• Fleet operators using the platform
• Service providers supporting infrastructure or analytics
• Legal authorities when required by applicable law

4. Data Security

We implement reasonable administrative, technical, and organizational measures to protect user data against:

• Unauthorized access
• Loss or theft
• Misuse
• Alteration or disclosure

However, no method of electronic storage or internet transmission is completely secure.

5. Data Retention

FleetSync retains data only as long as necessary for:

• Operational purposes
• Reporting requirements
• Legal obligations
• Service improvement

Unused or outdated data may be deleted periodically.

6. User Rights

Depending on applicable laws and regulations, users may have rights to:

• Access their data
• Request corrections
• Request deletion of data
• Withdraw permissions through device settings

For requests regarding user data, users may contact us using the contact information below.

7. Third-Party Services

FleetSync may use third-party services such as:

• Cloud hosting providers
• Firebase Cloud Messaging (FCM)
• Analytics and crash reporting tools

These services may process limited technical information necessary for application functionality.

8. Children’s Privacy

FleetSync is intended for business and operational use and is not directed toward children under the age of 13.

We do not knowingly collect information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted within the application or related distribution platforms. Continued use of FleetSync after updates indicates acceptance of the revised policy.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact:

FleetSync Support Team
Email: gerbangdataid@gmail.com
Company: PT. Gerbang Data Indonesia
Website: gerbangdata.co.id